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Troubleshooting

I'm getting a "this collection is already in use" message.

First, make sure the program is not already open! A common reason for this message is that you have started the program twice.

If that is not the problem, please reboot your machine and try deleting the file .mnemosyne/MNEMOSYNE_LOCK in your home directory.

Restoring from Mnemosyne's Automatic Backups

If something terrible happened to your collection, you can restore from Mnemosyne's automatic backup. To do this, open the backups directory in your .mnemosyne directory (in your home directory). Next, unzip the file you want to restore from. Then, open Mnemosyne and import this xml file into a new database.

In Linux, it seems Mnemosyne prevents other programs from using sound.

Add this to your environment: export SDL_AUDIODRIVER="alsa"

When I start the program under Windows, I get a message about a missing '~\\.mnemosyne' directory

In the system control panel, go to 'system settings' and add HOMEPATH=%USERPROFILE% to your environment variables. You might need a reboot. If that fails, you can always try HOMEPATH=C:\ or something.

I was using Mnemosyne and my laptop battery died/the computer crashed. Now when I try to restart the program, I receive the message "Unable to load database, creating tmp file." Then nothing happens. Where's my data?

Just choose File-> Open and then load (your home dir)/.mnemosyne/default.mem. You might have to type the file in the path box at the top of the file selector to get into the hidden dir .mnemosyne.

On Linux, SCIM doesn't work right with Mnemosyne!

Please see this forum thread
https://sourceforge.net/forum/forum.php?thread_id=1885597&forum_id=537135

Cards order

I'm going through the HSK Chinese sets, which are great, but they've suddenly stopped repeting. I.e it seems all 2000 of them will show up before any of them actually start repeting so that I can actually learn them. What is it that I'm doing wrong?

Helium sound files

Some of my sound files are corrupted ie they sound like a cross between a child and someone on Helium. I use audacity to process my .mp3 files. On re-importing the files into audacity they sound ok. I've noticed the problem a few times but I've just processed a 29 word list and all the sound files have this problem. Any ideas?